In today’s post, we sit down with Robert Martin, Chief Operating Officer for Clarus Broadband, to discuss his plans for company growth and personal development.
What are you most proud of?
In my career, I have worked with many people who represented a myriad of leadership styles and approaches. These leaders each had different focuses and found mixed success in establishing themselves, but the most successful of them always maintained their integrity.
I believe that integrity is a core value that must be upheld in any leadership role. It is the badge of honor for a person who exhibits excellent moral and ethical philosophies both at work and in their personal lives. If I had to pick one thing I am most proud of, it would be my integrity.
Who are your role models/mentors? Why?
For my role model, I chose Samuel Langhorne Clemens, more popularly known by his pen name Mark Twain. Throughout his life, he took on different careers as an entrepreneur, miner, riverboat pilot, typesetter, lecturer, publisher, humorist, innovator, and, most importantly, a writer.
His beginnings were humble. He was one of six children, and his father passed away when he was 12, leaving his family to become almost destitute. Samuel’s courage, drive, and determination were paramount in establishing his success. He used comedy to establish a simple view on complex problems in life. He was not afraid to chase his dreams and try new things, but he always maintained his integrity. Oh, and let’s not forget, he wrote some books of such literary merit that they are considered enduring classics of American literature. One of his works has been nicknamed “The Great American Novel.”
I chose Edward Deming as a mentor. His 14 points of management are legendary in the leadership world. Edward sought knowledge and turned that knowledge into action. Creating a framework for business based on processes and statistics, he is widely known as “The Father of the Quality Evolution.” He was an advisor, an engineer, a consultant, and a teacher to some of the most powerful businessmen in the world. His actions and thought processes helped to inspire the hastiest post-war economic recovery of all time in post-World War II Japan, weaving his name into the fabric of Japanese industrial history. This triumph is nicknamed the “Japanese Economic Miracle.”
What is your favorite book that you have read this year?
This year, I had the pleasure of reading “Traction” by Gino Wickman. It is a real-world framework for pushing business to the next level based on experience, practical wisdom, and studied truths. It addresses control issues within a company, how to ensure you hire and keep the right people, how to increase your profits through simple alignments and marketing, and how to keep your growth from hitting a ceiling. I also read a very interesting book by Jennifer Geary on being a COO, and I am just starting “The CEO’s Mindset” by Vinnie Fisher.
What do you do to keep employees engaged and motivated?
I motivate through basic leadership. There is a difference between being a leader and a manager: leaders have people who follow them into the fight. Managers ask you to go into the fight by yourself.
Leaders communicate the truth to their co-workers; they are humble but confident enough to blaze the path. Leaders encourage creativity, seek engagement, and embrace feedback to ensure that the team is driving success. Leaders encourage collaboration and recognize positive behavior but are not afraid to have tough conversations. That is the kind of leader I strive to be, and that is how I keep others motivated and engaged.
What are your goals for 2019?
My personal goals for 2019 are to take my wife back to St. Kitts and spend a week on the beach thinking about nothing but that blue water and her green eyes.
My business goals for 2019 are to establish a strategic alignment with a major venture capital firm that drives a national fiber optics endeavor into under-served markets across the United States.
What are your goals for the next three years?
Establish Clarus Broadband as a national leader and thought innovator in network operations, managed services, fiber optics deployment, and ancillary services for under-served markets throughout the United States.
Additionally, create a great place to work that hires, trains, and maintains the best talent base in the country.
Thank you for checking out our interview with Clarus Broadband’s own COO, Robert Martin! At Clarus Broadband, we are passionate about providing high-speed internet to under-served communities in small town Texas. If you have any questions about our rural internet options, or you want to set up your own wireless broadband internet with us, please contact us today!